IT Support Specialist - Sablecrest Software Systems LLC (KEZAD)

Join Sablecrest Software Systems LLC as a IT Support Specialist and help us grow our technology operations in the UAE.

Location: KEZAD, Abu Dhabi, UAE. Employment type: Permanent; 2-5 years of experience.

Key responsibilities:

• Support users on Microsoft 365 and Teams
• Maintain asset records
• Escalate complex issues with clear notes
• Set up laptops, accounts and peripherals
• Resolve first and second line support tickets

Requisition: JR-26-006212

• Diploma or degree in IT
• Basic networking knowledge
• Experience with Windows, macOS and Microsoft 365
• ITIL awareness is an advantage
• Good customer service skills
• 2+ years of relevant experience

Annual leave of 30 days, Housing allowance, Staff meals, Visa and Emirates ID processing