Junior IT Support Specialist - Nadir Software Systems LLC (Dubai Internet City)

Nadir Software Systems LLC is looking for a Junior IT Support Specialist to join its team in the UAE (remote).

Location: Remote - UAE. Employment type: Temporary.

Key responsibilities:

• Resolve first and second line support tickets
• Escalate complex issues with clear notes
• Maintain asset records
• Set up laptops, accounts and peripherals
• Support users on Microsoft 365 and Teams

Requisition: JR-26-006191

• Experience with Windows, macOS and Microsoft 365
• Basic networking knowledge
• Diploma or degree in IT
• Good customer service skills
• ITIL awareness is an advantage

Annual flight ticket, Annual leave of 30 days, Medical insurance, Housing allowance, Performance bonus, Professional certification support, Relocation support