Senior Customer Success Manager - Pinecrest Ventures Telecom Services (Al Ain)

Pinecrest Ventures Telecom Services is looking for a Senior Customer Success Manager to join its team in Al Ain.

Location: Al Ain, UAE. Employment type: Full-time; 5-9 years of experience.

Key responsibilities:

• Coordinate with support and product
• Run business reviews and renewals
• Onboard customers and drive adoption
• Maintain health scores
• Spot churn risk and expansion

Requisition: JR-26-006180

• Strong relationship skills
• Presentation skills
• Customer success experience in SaaS
• Arabic and English
• Data-driven approach
• 5+ years of relevant experience

Training allowance, Staff meals, Transport allowance, Performance bonus, Medical insurance