Senior IT Support Specialist - Sablecrest Software Systems LLC (SAIF Zone)

Join Sablecrest Software Systems LLC as a Senior IT Support Specialist and help us grow our technology operations in the UAE.

Location: SAIF Zone, Sharjah, UAE. Employment type: Permanent; 5-9 years of experience.

Key responsibilities:

• Resolve first and second line support tickets
• Escalate complex issues with clear notes
• Set up laptops, accounts and peripherals
• Maintain asset records
• Support users on Microsoft 365 and Teams

Requisition: JR-26-006139

• Good customer service skills
• Diploma or degree in IT
• ITIL awareness is an advantage
• Basic networking knowledge
• Experience with Windows, macOS and Microsoft 365
• 5+ years of relevant experience

Relocation support, Housing allowance, Staff meals, Annual flight ticket, Performance bonus, Medical insurance, Training allowance