Junior IT Support Specialist - Dunmore Cloud Services FZE (Jebel Ali)

Dunmore Cloud Services FZE has an opening for a Junior IT Support Specialist based in the UAE.

Location: Remote - UAE. Employment type: Full-time.

Key responsibilities:

• Escalate complex issues with clear notes
• Resolve first and second line support tickets
• Support users on Microsoft 365 and Teams
• Maintain asset records
• Set up laptops, accounts and peripherals

Requisition: JR-26-006122

• Good customer service skills
• Diploma or degree in IT
• Basic networking knowledge
• Experience with Windows, macOS and Microsoft 365
• ITIL awareness is an advantage

Annual leave of 30 days, End-of-service gratuity as per UAE law, Staff meals, Professional certification support