Senior Customer Success Manager - Cobaltine Ventures Customer Care LLC (KEZAD)

Join Cobaltine Ventures Customer Care LLC as a Senior Customer Success Manager and help us grow our customer support operations in the UAE.

Location: KEZAD, Abu Dhabi, UAE. Employment type: Full-time; 5-9 years of experience.

Key responsibilities:

• Onboard customers and drive adoption
• Run business reviews and renewals
• Maintain health scores
• Coordinate with support and product
• Spot churn risk and expansion

Requisition: JR-26-006121

• Data-driven approach
• Arabic and English
• Customer success experience in SaaS
• Strong relationship skills
• Presentation skills
• 5+ years of relevant experience

Performance bonus, Relocation support, Housing allowance, Medical insurance, Professional certification support