IT Support Specialist - Sablecrest Software Systems LLC (Al Majaz)

Sablecrest Software Systems LLC is looking for a IT Support Specialist to join its team in the UAE (remote).

Location: Remote - UAE. Employment type: Permanent; 2-5 years of experience.

Key responsibilities:

• Support users on Microsoft 365 and Teams
• Maintain asset records
• Set up laptops, accounts and peripherals
• Resolve first and second line support tickets
• Escalate complex issues with clear notes

Requisition: JR-26-006040

• Diploma or degree in IT
• Experience with Windows, macOS and Microsoft 365
• ITIL awareness is an advantage
• Good customer service skills
• Basic networking knowledge
• 2+ years of relevant experience

Medical insurance, Visa and Emirates ID processing, Staff meals, Relocation support