Customer Success Manager - Oryx Hill Group Contact Centre LLC (Corniche)

Oryx Hill Group Contact Centre LLC is looking for a Customer Success Manager to join its team in Abu Dhabi.

Location: Corniche, Abu Dhabi, UAE. Employment type: Permanent; 2-5 years of experience.

Key responsibilities:

• Spot churn risk and expansion
• Maintain health scores
• Coordinate with support and product
• Onboard customers and drive adoption
• Run business reviews and renewals

Requisition: JR-26-006029

• Arabic and English
• Presentation skills
• Data-driven approach
• Strong relationship skills
• Customer success experience in SaaS
• 2+ years of relevant experience

Housing allowance, Performance bonus, End-of-service gratuity as per UAE law, Visa and Emirates ID processing, Annual leave of 30 days, Relocation support