Customer Success Manager - Hadiya Partners Customer Care LLC (Dubai Internet City)

Hadiya Partners Customer Care LLC has an opening for a Customer Success Manager based in Dubai.

Location: Dubai Internet City, Dubai, UAE. Employment type: Permanent; 2-5 years of experience.

Key responsibilities:

• Maintain health scores
• Run business reviews and renewals
• Coordinate with support and product
• Spot churn risk and expansion
• Onboard customers and drive adoption

Requisition: JR-26-003929

• Customer success experience in SaaS
• Strong relationship skills
• Data-driven approach
• Presentation skills
• Arabic and English
• 2+ years of relevant experience

Relocation support, Professional certification support, Training allowance, Medical insurance