Customer Success Manager - Orjuwan Group Contact Centre LLC (Dubai Media City)

Orjuwan Group Contact Centre LLC is looking for a Customer Success Manager to join its team in Dubai.

Location: Dubai Media City, Dubai, UAE. Employment type: Full-time; 2-5 years of experience.

Key responsibilities:

• Spot churn risk and expansion
• Run business reviews and renewals
• Maintain health scores
• Coordinate with support and product
• Onboard customers and drive adoption

Requisition: JR-26-003874

• Strong relationship skills
• Arabic and English
• Presentation skills
• Customer success experience in SaaS
• Data-driven approach
• 2+ years of relevant experience

Performance bonus, Training allowance, Transport allowance, Annual flight ticket, Housing allowance, Relocation support, Visa and Emirates ID processing