Junior IT Support Specialist - Dawha Technologies LLC (Mussafah)

Dawha Technologies LLC is looking for a Junior IT Support Specialist to join its team in Abu Dhabi.

Location: Mussafah, Abu Dhabi, UAE. Employment type: Contract.

Key responsibilities:

• Escalate complex issues with clear notes
• Resolve first and second line support tickets
• Maintain asset records
• Support users on Microsoft 365 and Teams
• Set up laptops, accounts and peripherals

Requisition: JR-26-003847

• ITIL awareness is an advantage
• Diploma or degree in IT
• Experience with Windows, macOS and Microsoft 365
• Good customer service skills
• Basic networking knowledge

Medical insurance, End-of-service gratuity as per UAE law, Performance bonus, Training allowance, Annual leave of 30 days, Annual flight ticket