Customer Success Manager - Jumana Partners Business Services FZ-LLC (Al Nahda)

Join Jumana Partners Business Services FZ-LLC as a Customer Success Manager and help us grow our customer support operations in the UAE.

Location: Al Nahda, Sharjah, UAE. Employment type: Full-time; 2-5 years of experience.

Key responsibilities:

• Spot churn risk and expansion
• Onboard customers and drive adoption
• Maintain health scores
• Coordinate with support and product
• Run business reviews and renewals

Requisition: JR-26-003759

• Customer success experience in SaaS
• Strong relationship skills
• Arabic and English
• Data-driven approach
• Presentation skills
• 2+ years of relevant experience

Transport allowance, Housing allowance, Annual flight ticket, Annual leave of 30 days, Professional certification support