IT Support Specialist - Dunmore Cloud Services FZE (Fujairah)

Dunmore Cloud Services FZE has an opening for a IT Support Specialist based in Fujairah.

Location: Fujairah, UAE. Employment type: Full-time; 2-5 years of experience.

Key responsibilities:

• Resolve first and second line support tickets
• Support users on Microsoft 365 and Teams
• Maintain asset records
• Escalate complex issues with clear notes
• Set up laptops, accounts and peripherals

Requisition: JR-26-003743

• Experience with Windows, macOS and Microsoft 365
• Diploma or degree in IT
• ITIL awareness is an advantage
• Basic networking knowledge
• Good customer service skills
• 2+ years of relevant experience

Annual leave of 30 days, Relocation support, Medical insurance, Training allowance