Junior IT Support Specialist - Vantage Dunes Software Systems LLC (Sheikh Zayed Road)

Vantage Dunes Software Systems LLC is looking for a Junior IT Support Specialist to join its team in Dubai.

Location: Sheikh Zayed Road, Dubai, UAE. Employment type: Permanent.

Key responsibilities:

• Support users on Microsoft 365 and Teams
• Maintain asset records
• Escalate complex issues with clear notes
• Set up laptops, accounts and peripherals
• Resolve first and second line support tickets

Requisition: JR-26-003662

• Basic networking knowledge
• Diploma or degree in IT
• ITIL awareness is an advantage
• Experience with Windows, macOS and Microsoft 365
• Good customer service skills

Relocation support, Professional certification support, Performance bonus, Medical insurance, Transport allowance