Customer Success Manager - Orjuwan Partners Telecom Services (Dubai Media City)

Orjuwan Partners Telecom Services is looking for a Customer Success Manager to join its team in Dubai.

Location: Dubai Media City, Dubai, UAE. Employment type: Permanent; 2-5 years of experience.

Key responsibilities:

• Spot churn risk and expansion
• Onboard customers and drive adoption
• Run business reviews and renewals
• Maintain health scores
• Coordinate with support and product

Requisition: JR-26-002917

• Data-driven approach
• Arabic and English
• Presentation skills
• Customer success experience in SaaS
• Strong relationship skills
• 2+ years of relevant experience

Staff meals, End-of-service gratuity as per UAE law, Annual flight ticket, Annual leave of 30 days, Visa and Emirates ID processing