Junior Customer Success Manager - Pinecrest Ventures Telecom Services (Dubai Marina)

Pinecrest Ventures Telecom Services is looking for a Junior Customer Success Manager to join its team in Dubai.

Location: Dubai Marina, Dubai, UAE. Employment type: Full-time.

Key responsibilities:

• Coordinate with support and product
• Spot churn risk and expansion
• Maintain health scores
• Run business reviews and renewals
• Onboard customers and drive adoption

Requisition: JR-26-002827

• Strong relationship skills
• Arabic and English
• Customer success experience in SaaS
• Data-driven approach
• Presentation skills

Medical insurance, End-of-service gratuity as per UAE law, Training allowance, Visa and Emirates ID processing, Professional certification support, Relocation support, Staff meals