Junior IT Support Specialist - Mirabel Software Systems LLC (Al Barsha)

Mirabel Software Systems LLC has an opening for a Junior IT Support Specialist based in Dubai.

Location: Al Barsha, Dubai, UAE. Employment type: Contract.

Key responsibilities:

• Resolve first and second line support tickets
• Support users on Microsoft 365 and Teams
• Set up laptops, accounts and peripherals
• Maintain asset records
• Escalate complex issues with clear notes

Requisition: JR-26-002723

• ITIL awareness is an advantage
• Good customer service skills
• Basic networking knowledge
• Diploma or degree in IT
• Experience with Windows, macOS and Microsoft 365

Staff meals, Visa and Emirates ID processing, End-of-service gratuity as per UAE law, Training allowance, Relocation support, Annual flight ticket