Technical Support Engineer - Orjuwan Partners Telecom Services (Khalifa City)

Orjuwan Partners Telecom Services has an opening for a Technical Support Engineer based in Abu Dhabi.

Location: Khalifa City, Abu Dhabi, UAE. Employment type: Contract; 2-5 years of experience.

Key responsibilities:

• Reproduce bugs and escalate to engineering
• Communicate clearly with customers
• Track tickets in Zendesk or Freshdesk
• Troubleshoot product and software issues
• Maintain the knowledge base

Requisition: JR-26-002647

• Strong problem-solving
• Written communication
• Degree in IT
• Technical support experience
• Understanding of networks and APIs
• 2+ years of relevant experience

Visa and Emirates ID processing, Staff meals, Annual leave of 30 days, End-of-service gratuity as per UAE law, Performance bonus, Housing allowance, Training allowance