Junior Customer Success Manager - Orjuwan Group Contact Centre LLC (Dubai Silicon Oasis)

Join Orjuwan Group Contact Centre LLC as a Junior Customer Success Manager and help us grow our customer support operations in the UAE.

Location: Dubai Silicon Oasis, Dubai, UAE. Employment type: Full-time.

Key responsibilities:

• Onboard customers and drive adoption
• Maintain health scores
• Spot churn risk and expansion
• Run business reviews and renewals
• Coordinate with support and product

Requisition: JR-26-002620

• Strong relationship skills
• Customer success experience in SaaS
• Data-driven approach
• Presentation skills
• Arabic and English

Visa and Emirates ID processing, Transport allowance, Training allowance, Performance bonus, Annual leave of 30 days, Relocation support, Professional certification support