Senior IT Support Specialist - Sablecrest Software Systems LLC (Dubai Marina)

Sablecrest Software Systems LLC is looking for a Senior IT Support Specialist to join its team in Dubai.

Location: Dubai Marina, Dubai, UAE. Employment type: Full-time; 5-9 years of experience.

Key responsibilities:

• Set up laptops, accounts and peripherals
• Escalate complex issues with clear notes
• Maintain asset records
• Support users on Microsoft 365 and Teams
• Resolve first and second line support tickets

Requisition: JR-26-002574

• Good customer service skills
• Basic networking knowledge
• ITIL awareness is an advantage
• Experience with Windows, macOS and Microsoft 365
• Diploma or degree in IT
• 5+ years of relevant experience

Professional certification support, Staff meals, Housing allowance, End-of-service gratuity as per UAE law, Performance bonus, Relocation support, Annual leave of 30 days