Junior Customer Service Representative - Cobaltine Ventures Customer Care LLC (Mussafah)

Cobaltine Ventures Customer Care LLC has an opening for a Junior Customer Service Representative based in Abu Dhabi.

Location: Mussafah, Abu Dhabi, UAE. Employment type: Full-time.

Key responsibilities:

• Follow service scripts and quality standards
• Handle inbound calls, chat and email
• Meet CSAT and handling-time targets
• Resolve queries and log cases
• Escalate complaints promptly

Requisition: JR-26-002479

• Patience and empathy
• Clear communication in English; Arabic is a plus
• Shift flexibility
• Customer service experience
• Computer proficiency

Performance bonus, Annual flight ticket, Visa and Emirates ID processing, Professional certification support