Junior Customer Service Representative - Cobaltine Ventures Customer Care LLC (Al Barsha)

Cobaltine Ventures Customer Care LLC is looking for a Junior Customer Service Representative to join its team in Dubai.

Location: Al Barsha, Dubai, UAE. Employment type: Temporary.

Key responsibilities:

• Escalate complaints promptly
• Resolve queries and log cases
• Meet CSAT and handling-time targets
• Handle inbound calls, chat and email
• Follow service scripts and quality standards

Requisition: JR-26-002415

• Clear communication in English; Arabic is a plus
• Patience and empathy
• Shift flexibility
• Customer service experience
• Computer proficiency

Relocation support, Performance bonus, Visa and Emirates ID processing, Staff meals, Annual flight ticket