Junior Call Centre Team Leader - Orjuwan Partners Telecom Services (Dubai Investments Park)

Orjuwan Partners Telecom Services has an opening for a Junior Call Centre Team Leader based in Dubai.

Location: Dubai Investments Park, Dubai, UAE. Employment type: Permanent.

Key responsibilities:

• Report KPIs and trends
• Run daily huddles
• Coach agents and monitor quality
• Handle escalations
• Manage schedules and attendance

Requisition: JR-26-001690

• Reporting skills
• Calm under pressure
• Workforce management knowledge
• 2+ years as a call centre team leader
• Coaching skills

Training allowance, Annual flight ticket, Relocation support, Professional certification support, Transport allowance, Annual leave of 30 days