Customer Success Manager - Jumana Partners Business Services FZ-LLC (Business Bay)

Jumana Partners Business Services FZ-LLC has an opening for a Customer Success Manager based in Dubai.

Location: Business Bay, Dubai, UAE. Employment type: Permanent; 2-5 years of experience.

Key responsibilities:

• Maintain health scores
• Coordinate with support and product
• Onboard customers and drive adoption
• Run business reviews and renewals
• Spot churn risk and expansion

Requisition: JR-26-001548

• Arabic and English
• Strong relationship skills
• Customer success experience in SaaS
• Data-driven approach
• Presentation skills
• 2+ years of relevant experience

Annual leave of 30 days, Training allowance, Professional certification support, Performance bonus