Junior IT Support Specialist - Rimal Software Systems LLC (Al Nahda)

Rimal Software Systems LLC is looking for a Junior IT Support Specialist to join its team in Sharjah.

Location: Al Nahda, Sharjah, UAE. Employment type: Full-time.

Key responsibilities:

• Escalate complex issues with clear notes
• Set up laptops, accounts and peripherals
• Maintain asset records
• Resolve first and second line support tickets
• Support users on Microsoft 365 and Teams

Requisition: JR-26-001435

• Diploma or degree in IT
• Basic networking knowledge
• Good customer service skills
• Experience with Windows, macOS and Microsoft 365
• ITIL awareness is an advantage

Staff meals, Training allowance, Relocation support, Visa and Emirates ID processing