Junior IT Support Specialist - Ostara Technologies LLC (Al Majaz)

Ostara Technologies LLC is looking for a Junior IT Support Specialist to join its team in the UAE (remote).

Location: Remote - UAE. Employment type: Full-time.

Key responsibilities:

• Resolve first and second line support tickets
• Escalate complex issues with clear notes
• Maintain asset records
• Set up laptops, accounts and peripherals
• Support users on Microsoft 365 and Teams

Requisition: JR-26-001352

• Good customer service skills
• Experience with Windows, macOS and Microsoft 365
• ITIL awareness is an advantage
• Diploma or degree in IT
• Basic networking knowledge

Training allowance, Relocation support, Staff meals, Medical insurance