Senior IT Support Specialist - Nadir Software Systems LLC (SAIF Zone)

Join Nadir Software Systems LLC as a Senior IT Support Specialist and help us grow our technology operations in the UAE.

Location: SAIF Zone, Sharjah, UAE. Employment type: Contract; 5-9 years of experience.

Key responsibilities:

• Support users on Microsoft 365 and Teams
• Escalate complex issues with clear notes
• Resolve first and second line support tickets
• Set up laptops, accounts and peripherals
• Maintain asset records

Requisition: JR-26-001303

• Diploma or degree in IT
• Basic networking knowledge
• Good customer service skills
• ITIL awareness is an advantage
• Experience with Windows, macOS and Microsoft 365
• 5+ years of relevant experience

Annual flight ticket, Relocation support, Staff meals, Performance bonus, Transport allowance, Medical insurance, Housing allowance