Junior IT Support Specialist - Ostara Technologies LLC (Corniche)

Ostara Technologies LLC has an opening for a Junior IT Support Specialist based in Abu Dhabi.

Location: Corniche, Abu Dhabi, UAE. Employment type: Full-time.

Key responsibilities:

• Maintain asset records
• Set up laptops, accounts and peripherals
• Resolve first and second line support tickets
• Escalate complex issues with clear notes
• Support users on Microsoft 365 and Teams

Requisition: JR-26-001262

• Experience with Windows, macOS and Microsoft 365
• Basic networking knowledge
• ITIL awareness is an advantage
• Good customer service skills
• Diploma or degree in IT

End-of-service gratuity as per UAE law, Performance bonus, Annual leave of 30 days, Training allowance