Senior Customer Success Manager - Orjuwan Partners Telecom Services (Khalifa City)

Join Orjuwan Partners Telecom Services as a Senior Customer Success Manager and help us grow our customer support operations in the UAE.

Location: Khalifa City, Abu Dhabi, UAE. Employment type: Permanent; 5-9 years of experience.

Key responsibilities:

• Onboard customers and drive adoption
• Coordinate with support and product
• Run business reviews and renewals
• Maintain health scores
• Spot churn risk and expansion

Requisition: JR-26-001244

• Customer success experience in SaaS
• Data-driven approach
• Strong relationship skills
• Presentation skills
• Arabic and English
• 5+ years of relevant experience

Annual flight ticket, End-of-service gratuity as per UAE law, Professional certification support, Performance bonus, Staff meals, Transport allowance