Junior IT Support Specialist - Sablecrest Software Systems LLC (Downtown Dubai)

Join Sablecrest Software Systems LLC as a Junior IT Support Specialist and help us grow our technology operations in the UAE.

Location: Downtown Dubai, Dubai, UAE. Employment type: Internship.

Key responsibilities:

• Support users on Microsoft 365 and Teams
• Resolve first and second line support tickets
• Escalate complex issues with clear notes
• Maintain asset records
• Set up laptops, accounts and peripherals

Requisition: JR-26-001242

• Diploma or degree in IT
• Basic networking knowledge
• Good customer service skills
• ITIL awareness is an advantage
• Experience with Windows, macOS and Microsoft 365

Visa and Emirates ID processing, Transport allowance, Performance bonus, Medical insurance, Staff meals, Annual flight ticket, Professional certification support