Technical Support Engineer - Orjuwan Partners Telecom Services (Dubai Investments Park)

Orjuwan Partners Telecom Services is looking for a Technical Support Engineer to join its team in Dubai.

Location: Dubai Investments Park, Dubai, UAE. Employment type: Permanent; 2-5 years of experience.

Key responsibilities:

• Communicate clearly with customers
• Troubleshoot product and software issues
• Track tickets in Zendesk or Freshdesk
• Maintain the knowledge base
• Reproduce bugs and escalate to engineering

Requisition: JR-26-001184

• Degree in IT
• Understanding of networks and APIs
• Strong problem-solving
• Technical support experience
• Written communication
• 2+ years of relevant experience

Staff meals, Housing allowance, Professional certification support, Relocation support