IT Support Specialist - Dunmore Cloud Services FZE (Dubai Investments Park)

Dunmore Cloud Services FZE has an opening for a IT Support Specialist based in the UAE.

Location: Remote - UAE. Employment type: Permanent; 2-5 years of experience.

Key responsibilities:

• Escalate complex issues with clear notes
• Maintain asset records
• Support users on Microsoft 365 and Teams
• Set up laptops, accounts and peripherals
• Resolve first and second line support tickets

Requisition: JR-26-001140

• ITIL awareness is an advantage
• Experience with Windows, macOS and Microsoft 365
• Diploma or degree in IT
• Basic networking knowledge
• Good customer service skills
• 2+ years of relevant experience

Visa and Emirates ID processing, Performance bonus, Professional certification support, Housing allowance