Junior IT Support Specialist - Mirabel Software Systems LLC (Dubai Investments Park)

Join Mirabel Software Systems LLC as a Junior IT Support Specialist and help us grow our technology operations in the UAE.

Location: Dubai Investments Park, Dubai, UAE. Employment type: Full-time.

Key responsibilities:

• Resolve first and second line support tickets
• Escalate complex issues with clear notes
• Set up laptops, accounts and peripherals
• Maintain asset records
• Support users on Microsoft 365 and Teams

Requisition: JR-26-000987

• Good customer service skills
• Diploma or degree in IT
• Basic networking knowledge
• ITIL awareness is an advantage
• Experience with Windows, macOS and Microsoft 365

Annual leave of 30 days, Professional certification support, Staff meals, Medical insurance