Junior IT Support Specialist - Vantage Dunes Software Systems LLC (DIFC)

Join Vantage Dunes Software Systems LLC as a Junior IT Support Specialist and help us grow our technology operations in the UAE.

Location: DIFC, Dubai, UAE. Employment type: Full-time.

Key responsibilities:

• Resolve first and second line support tickets
• Escalate complex issues with clear notes
• Support users on Microsoft 365 and Teams
• Set up laptops, accounts and peripherals
• Maintain asset records

Requisition: JR-26-000794

• Basic networking knowledge
• Good customer service skills
• ITIL awareness is an advantage
• Diploma or degree in IT
• Experience with Windows, macOS and Microsoft 365

Training allowance, Visa and Emirates ID processing, End-of-service gratuity as per UAE law, Housing allowance