Customer Success Manager - Pinecrest Ventures Telecom Services (ADGM Al Maryah Island)

Pinecrest Ventures Telecom Services has an opening for a Customer Success Manager based in Abu Dhabi.

Location: ADGM Al Maryah Island, Abu Dhabi, UAE. Employment type: Contract; 2-5 years of experience.

Key responsibilities:

• Run business reviews and renewals
• Spot churn risk and expansion
• Maintain health scores
• Coordinate with support and product
• Onboard customers and drive adoption

Requisition: JR-26-000591

• Data-driven approach
• Presentation skills
• Arabic and English
• Strong relationship skills
• Customer success experience in SaaS
• 2+ years of relevant experience

Training allowance, Visa and Emirates ID processing, Professional certification support, End-of-service gratuity as per UAE law, Relocation support