Junior Customer Success Manager

Join Oryx Hill Group Contact Centre LLC as a Junior Customer Success Manager and help us grow our customer support operations in the UAE.

Key responsibilities:

• Maintain health scores
• Run business reviews and renewals
• Spot churn risk and expansion
• Coordinate with support and product
• Onboard customers and drive adoption

• Data-driven approach
• Arabic and English
• Presentation skills
• Customer success experience in SaaS
• Strong relationship skills

Relocation support, Visa and Emirates ID processing, Housing allowance, Annual flight ticket