Junior IT Support Specialist

Join Vantage Dunes Software Systems LLC as a Junior IT Support Specialist and help us grow our technology operations in the UAE.

Key responsibilities:

• Set up laptops, accounts and peripherals
• Support users on Microsoft 365 and Teams
• Escalate complex issues with clear notes
• Resolve first and second line support tickets
• Maintain asset records

• ITIL awareness is an advantage
• Good customer service skills
• Experience with Windows, macOS and Microsoft 365
• Basic networking knowledge
• Diploma or degree in IT

Housing allowance, Professional certification support, Annual leave of 30 days, Transport allowance, Visa and Emirates ID processing