IT Support Specialist

Ostara Technologies LLC is looking for a IT Support Specialist to join its team in Dubai.

Key responsibilities:

• Support users on Microsoft 365 and Teams
• Set up laptops, accounts and peripherals
• Maintain asset records
• Escalate complex issues with clear notes
• Resolve first and second line support tickets

• Experience with Windows, macOS and Microsoft 365
• ITIL awareness is an advantage
• Basic networking knowledge
• Good customer service skills
• Diploma or degree in IT
• 2+ years of relevant experience

Professional certification support, Medical insurance, End-of-service gratuity as per UAE law, Transport allowance